We have developed our virtual help desk and incident management system as a stand alone service which can be used by independent IT consultants and support professionals as an invaluable tool to enhance the support they already provide to their clients. Based on strict and perpetual non-disclosure agreements, IT consultants and small IT support companies can sign up with us to use this service which provides them with a facility to run their own helpdesk system with a dedicated telephone number. The agreement will allow Teknocraft helpdesk staff to take support calls on their behalf, help with simple issues, and register calls as tickets on our Incident Management System to which they would have exclusive access. Consultants can be alerted to any new support request by email, SMS text, or a direct call if required, and use the built in support database to help locate issues and suggested solutions quickly and effectively. If you are an independent IT consultants or professionals who would like help managing your clients support requests safely and securely to allow you to spend more time on developing your business or take time off for a break then please contact us using the link below for an informal discussion to find out how you can benefit from this service.